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Employee Internet Monitoring
Things To Consider When Monitoring Your Staff
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What should I consider before monitoring my staff?
Things To Consider When Monitoring Your Staff
Consider the issues below prior to implementing electronic monitoring of employees:
Management issues
Ensure that your reasons for policies and methods of monitoring are:
- well thought out to meet your business requirements
- justified and proportionate
- are consistent throughout your company and applied fairly
- inform staff, employee representatives or trade unions about policies and procedures
- introduce the policies to the staff, new and old
- include monitoring policies in your workers' contracts and inform them of these when they begin work
- restrict access to information collected through monitoring to only those that require it
- consider other ways of monitoring
- inform your staff of how you will deal with misconduct revealed through monitoring
- Set out workers' rights, responsibilities and limitations of use for the Internet and email at work, but don't be too restrictive.
- Allocate personal Internet usage time, such as outside normal working hours or during breaks and lunches.
- Detail and post monitoring methods for Internet and email usage.
- Educate staff on the potential legal risks and liabilities/security issues that misuse may create.
- Make clear to staff that you are within legal guidelines on the interception of Internet and email misuse.
- Try blocking access to sites rather than monitoring the sites someone visits.
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