Information Privacy Act - Canada

PIPEDA (the Personal Information Protection and Electronic Documents Act) is a Canadian law outlining how private sector organizations collect, use and disclose the personal information of a customer during the course of business.

This law give individuals the right to the following:

1. reasons for the company to request, use and disclose your personal information
2. expect the company to use your information reasonably and appropriately, and for no other reasons other than those you have consented to
3. know who is responsible for keeping your information protected
4. expect proper security measures and tools are being used to keep your information safe
5. request access to your personal information at any time to ensure accuracy
6. the right to complain if you feel your privacy rights have not been respected

The law requires organizations to:

1. obtain content from you the customer, when collect, use or disclose your personal information
2. continue to provide a service to you the customer even if you decline giving up your personal information for their records
3. collect information by lawful means
4. have personal information policies that are clear, understandable or readily available