Things To Consider When Monitoring Your Staff

• well thought out to meet your business requirements
• justified and proportionate
• are consistent throughout your company and applied fairly

• inform staff, employee representatives or trade unions about policies and procedures
• introduce the policies to the staff, new and old
• include monitoring policies in your workers' contracts and inform them of these when they begin work
• restrict access to information collected through monitoring to only those that require it
• consider other ways of monitoring
• inform your staff of how you will deal with misconduct revealed through monitoring

• Set out workers' rights, responsibilities and limitations of use for the Internet and email at work, but don't be too restrictive.
• Allocate personal Internet usage time, such as outside normal working hours or during breaks and lunches.
• Detail and post monitoring methods for Internet and email usage.
• Educate staff on the potential legal risks and liabilities/security issues that misuse may create.
• Make clear to staff that you are within legal guidelines on the interception of Internet and email misuse.
• Try blocking access to sites rather than monitoring the sites someone visits.